Privacy Policy

​Welcome to our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communication systems.
Information We Collect
When you interact with our services, we may collect the following information:

Personal Information
  • Name
  • Phone number
  • Email address
  • Service requests or booking information

Communication Data
If you call or text our business phone number, we may collect:
  • Phone number
  • Call recordings or transcripts
  • SMS/MMS messages
  • Date and time of communication
These communications may be processed through third-party providers including Twilio and AI automation platforms used to assist with customer service and scheduling.

Automatically Collected Information
When visiting our website we may collect:
  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Cookies and usage data
This information helps us improve our website and services.

How We Use Your Information
We use collected information to:
  • Respond to service inquiries
  • Process orders or bookings
  • Provide customer support
  • Send appointment confirmations
  • Improve our services and systems
  • Prevent fraud or misuse
We do not sell or rent your personal information to third parties.

AI and Automated Communication
Our business may use AI-powered systems to answer phone calls, respond to messages, and assist with scheduling or order processing.
These systems may process conversation data to:
  • Understand requests
  • Provide responses
  • Complete bookings
  • Improve service quality
Call recordings or message transcripts may be stored for training, quality assurance, and operational purposes.

SMS and Messaging Compliance
By contacting our business via SMS or providing your phone number through our website, you agree to receive messages related to:
  • Service inquiries
  • Order updates
  • Appointment scheduling
  • Customer support
Standard message and data rates may apply depending on your mobile carrier.
You can opt out at any time by replying STOP.

Third-Party Services
We may use third-party services to operate our systems, including:
  • Twilio (communications infrastructure)
  • Scheduling and booking software
  • Payment processors
  • Website hosting providers
These providers may process data only for the purpose of delivering services.

Data Security
We take reasonable precautions to protect your information using secure systems and industry standard practices.
However, no method of transmission over the internet is completely secure.

Your Privacy Rights
You may request to:
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
To make a request, please contact us using the information below.

Contact Information
If you have questions about this Privacy Policy, you may contact us at:
Email: [email protected]
Phone: (469) 300-5756